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Being smart is important for success, but it can only carry you so far. Emotional intelligence is crucial in the workplace.

Key Points:

  • There is a limit to how much of an impact IQ can have on your performance at work, but there is no limit on how much your emotional intelligence can affect your work.
  • Emotional intelligence concerns both how you understand yourself and your emotions as well as how you can read and understand others around you.
  • The workplace environment relies on interpersonal relationships and teamwork. Emotional intelligence competencies can distinguish outstanding from average performers in these environments.
  • The good news about emotional intelligence is that it is learned and learnable. You can upgrade it at any point in life if you are motivated to do so.

Quote This:

A prerequisite to empathy is simply paying attention to the person in pain. -Daniel Goleman

See Also: Emotions, Relationships, Success, Workplace

Talk About It
  1. What is your initial reaction to this topic? What jumped out at you?
  2. Have you ever noticed a person’s emotional intelligence? If so, what was the environment or scenario that made you aware of it?
  3. How often do you think about your own emotions and how they affect others? Would it help or hinder you to do more of this?
  4. What are some workplace scenarios where emotional intelligence could make the difference for productivity?
  5. Have you ever wished you had better emotional intelligence? If so, what made you think that?
  6. What are some ways you can improve your emotional intelligence?
  7. Write a personal action step based on this conversation.