Watch the video above and talk about it with a group or mentor. Learn more.

The Law of Averages gives us the encouragement we need to keep trying, even after getting rejected over and over again.

Key Points:

  • The hard-nosed customer. They do not want to hear a pitch about how another provider could better serve them.
  • The indifferent customer. These customers have a couple of minor issues with their current service but are not really looking to switch providers.
  • The easy customer. These customers are having major issues with their current service and are already considering making a change to another provider.
  • The Law of Averages states that “the likelihood of certain events evens out if the frequency is increased.”

Quote This:

It isn’t that every company is going to be successful. The law of averages shows that 80% of companies are going to fail. -Troy Carter

See Also: Success, Workplace

Talk About It
  1. What is your initial reaction to this topic? What jumped out at you?
  2. What do you normally do when a salesman calls or comes to your door?
  3. Have you ever bought something from a sales call or a door to door salesman? How did he or she convince you to buy it?
  4. When have you been rejected trying out for a sports team or applying for a job?
  5. How does rejection make you feel? Do you usually want to try harder next time or just give up? Why?
  6. Looking back, how has the Law of Averages worked in your life?
  7. Write a personal action step based on this conversation.