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- A concept in the sales world is KISS vs. KILL – “keeping it short and simple” vs. “keeping it long and lengthy.” Amateur salespeople often KILL their sale by going on and on about unimportant details. Good salespeople hit all the important points as quickly as possible and close the deal (KISS). Here are seven tips to help you KISS, not KILL and achieve better communication.
- Be efficient with your speech. Conversation is about quality, not quantity. Be aware of and remove filler words like “um, like, I guess, well, you know” etc. They mean nothing and bring no value to the conversation.
- Don’t be afraid to take pauses rather than relying on filler words as a crutch. Pauses can be powerful and can emphasize different parts of a message.
- Use conversational threading. Within any sentence or bit of conversation, there are different conversations or topics you can branch off into. When a conversation dies, it’s usually because there are no other interesting topics to talk about.
- Entering “interview mode” and asking too many questions without letting the other person ask you questions can be off-putting. You are essentially demanding endless information from the other person without sharing anything of yourself.
- Use statement instead of questions. When you make statements, you share information about yourself. Think about what you and your close friends say to one another when you’re together.
- The cold read statement is an observation you make about someone. You can say, “Hey, you look like a fun person. What sort of hobbies do you have?” The person can respond in several ways, which helps the conversation move forward.
- The random statement is a comment on anything going on. They bring creativity and spontaneity to the conversation.
Genius is the ability to put into effect what is on your mind. – F. Scott Fitzgerald