Conflict can be a good thing if you communicate the right way. Use these 5 sayings to help you navigate conflict in a healthy way.
Five sayings:
- Listen: “Please help me understand…”
- Restate: “What I hear you saying is…”
- Ask: “Is that what you’re saying?”
- Apologize: “I’m sorry for…”
- Restore: “In the future, I will…”
Discussion:
- Initial reactions to this topic? What jumped out at you?
- Describe your last argument with your spouse, friend or co-worker. What went well? What went wrong?
- On a scale from 1-10, how often do you resolve conflict in your relationships? Why is getting to a resolution important?
- What are some ways to actively show that you are listening when someone is speaking? Why is listening to each other important?
- Why is it important to ask for clarity (step three) in conflict resolution? What might happen if you don’t?
- Do you find it easy or do you find it difficult to apologize? Why is apologizing important?
- What would you say is the real heart behind the statement: “In the future, I will…”?
- Is there a step you need to take based on today’s topic?
