Relational immediacy means inviting someone to stop and reflect on what just happened relationally or emotionally in conflict.
Talking Points:
- Step 1: Make observations, not judgments.
- Step 2: Invite the other person to agree or disagree.
- Step 3: If the other person agrees, move forward to solutions. If they disagree, make it safe or take a break.
Discussion:
- Initial reactions to this topic? What jumped out at you?
- What are the common signals you see from co-workers who feel frustrated or stressed? How do you typically react to those behaviors?
- What’s the difference between making an observation versus a judgment? What is a constructive way to present observations?
- Review Step 2. Why is it important to give someone space to agree or disagree with your observation?
- What is a productive way to respond when a co-worker disagrees with your assessment?
- How could this tool help you navigate future conflicts on your team?
- Is there a step you need to take based on today’s topic?
